Experience user

Year: 2024
Role: Researcher & Designer
Research Scope: Experience UXR
Sector: Government Administration
Research Method: Heuristic Evaluation (Nielsen's 10 Usability Principles)
Page: Link

Design thinking process. Foundational UXR. Wayfinding in Toronto's Union Station. Gaining awareness of the problem space to solve the issue more effectively. Qualitative and quantitative UXR. Behavioral and attitudinal

Year: 2023
Role: Researcher & Designer
Project Type: Design Thinking Process
Sector: Transportation, Navigation
Research Method: Desk Research, Survey, Interview, Observation, Guerrilla Usability Evaluation, Usability Evaluation
Page: Link

Exploratory UXR. Foundational UXR. Apple Music Evaluation. Building a strong design foundation through learning from our competitor's strengths and weaknesses. Qualitative UXR. Behavioral

Year: 2023
Role: UX Consultant
Research Scope: Exploratory UXR
Sector: Audio Streaming, Music
Research Method: Heuristic Evaluation (Information Architecture Principles)
Page: Link

Experience UXR. Foundational UXR. Product Development Project. Improving an existing product through deeper understanding of current and potential users. Qualitative and quantitative UXR. Behavioral and attitudinal

Year: 2021
Role: UX Research Consultant
Research Scope: Experience UXR
Sector: Travel, Search Platform
Company: Client Company
Research Method: Survey, Interview, Usability Testing
Page: Link